privacy policy

Last updated: August 31, 2026 At TILLIEWEAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights. 1. Who We Are TILLIEWEAR is responsible for the processing of your personal information. TILLIEWEARGrønnegade 56, 1st floor8000 Aarhus CDenmark Email: contact@tilliewear.com 2. Information We Collect When you visit our website, place an order, contact us or sign up for marketing, we may collect information such as: Name Billing and delivery address Email address Phone number Order and transaction information Payment-related information Your communication with us IP address, device information and information about how you use our website Marketing preferences and cookie data, where applicable We only collect information that is relevant for providing our services, operating our website and fulfilling our legal obligations. 3. How We Use Your Information We may use your personal information to: Process and deliver your orders Process payments, returns, refunds and exchanges Provide customer service and communicate with you about your order Prevent fraud and maintain the security of our website Comply with accounting, tax and other legal obligations Improve our website and customer experience Send marketing communications where you have given consent Measure and improve our marketing where permitted by law and, where required, based on your consent Our processing is based on one or more legal grounds under applicable data protection law, including performing our contract with you, complying with legal obligations, our legitimate interests, and your consent where required. 4. Sharing Your Information We may share your personal information with trusted service providers when necessary to operate our business and provide our services. This may include providers of: Payment services Shipping and delivery Website hosting and IT services Customer service Accounting and administration Analytics and marketing services We only share information that is necessary for the relevant purpose and require our service providers to handle personal information appropriately. We may also disclose information where required by law or a competent authority. 5. Cookies and Marketing We use cookies and similar technologies on our website. For information about the cookies we use, their purposes, and how you can manage your preferences, please see our Cookie Policy. 6. How Long We Keep Your Information We keep your personal information only for as long as necessary for the purpose for which it was collected or as required by law. Information relating to purchases and accounting may be retained for the period required under applicable Danish bookkeeping and tax legislation. When information is no longer required, it will be deleted or anonymised. 7. International Transfers Some of our service providers may process personal information outside the European Economic Area (EEA). Where personal information is transferred outside the EEA, we take appropriate measures to protect it in accordance with applicable data protection law, such as relying on an adequacy decision or approved Standard Contractual Clauses. 8. Your Rights Under the GDPR, you may have the right to: Access the personal information we hold about you Request correction of inaccurate information Request deletion of your information Request restriction of processing Object to certain processing Receive certain information in a portable format Withdraw your consent at any time where processing is based on consent These rights may be subject to legal limitations. To exercise your rights, please contact us at contact@tilliewear.com. You also have the right to lodge a complaint with the relevant data protection authority. In Denmark, this is the Danish Data Protection Agency (Datatilsynet). 9. Security We take appropriate technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure. 10. Changes to This Privacy Policy We may update this Privacy Policy when necessary to reflect changes to our services, business practices or legal requirements. The latest version will always be available on our website. 11. Contact If you have any questions about this Privacy Policy or how we process your personal information, please contact us: TILLIEWEARGrønnegade 56, 1st floor8000 Aarhus CDenmark Email: contact@tilliewear.com

CONTACT US

Read more